Terms of service
CERTIFY Terms and Conditions
Last updated: October 6, 2026
1. About these terms
These terms apply to shopping on the CERTIFY website at
shopcertify-store.myshopify.comto “we”, “us” and “our” mean CERTIFY. Our store is hosted on Shopify. Please read these terms together with our Shipping Policy, Return and Refund Policy and Privacy Policy before placing an order.
2. Using our store
Use this website lawfully and provide accurate information. You must have the legal capacity to make a purchase, or permission from a parent or legal guardian where required. Do not attempt to access other customers’ accounts, interfere with the website, submit fraudulent orders or misuse payment information. If you create an account, keep its login details secure.
3. Products and availability
Review the product description, options, dimensions, compatibility and any age or safety guidance before ordering. Colours may appear differently on different screens. Product availability and prices can change. Some products are fulfilled directly by third-party suppliers. CERTIFY remains your contact for purchases made through this store and coordinates with suppliers when needed.
4. Prices and payment
Prices are shown in the currency displayed on the website and at checkout. Applicable taxes and shipping charges are shown at checkout before payment. Review the final total before submitting your order. Use a payment method you are authorized to use. Discounts apply only under the conditions stated with the offer.
5. Orders
Provide correct contact and delivery information and check your selected product options before placing an order. An order confirmation acknowledges receipt of your order. If an item is unavailable, a payment cannot be verified, or there is a material listing or pricing error, we will contact you about the available options. We will not charge an additional amount without your agreement. If we cancel an order after payment, the amount paid for the cancelled item and any applicable refundable charges will be returned to the original payment method.
6. Shipping and delivery
Processing times, shipping origins, charges and delivery estimates vary by supplier and product. Items from different suppliers may arrive in separate packages. Delivery estimates are not guaranteed arrival dates. See our Shipping Policy at https://xueez3-sm.myshopify.com/policies/shipping-policy. Contact us before ordering if you need current shipping details for a specific item.
7. Returns, refunds and cancellations
Return eligibility, deadlines and conditions vary by supplier and item. Contact CERTIFY before sending an item back so we can confirm the applicable requirements and any return costs. Report damaged, defective or incorrect items promptly. Cancellation requests depend on whether processing or shipping can be stopped. See our Return and Refund Policy at https://xueez3-sm.myshopify.com/policies/refund-policy. These conditions do not limit mandatory consumer rights.
8. Personal information
Our Privacy Policy explains how personal information is collected and used: https://xueez3-sm.myshopify.com/policies/privacy-policy. Do not send passwords or payment card details through our Contact form.
9. Website content and third-party services
Respect the intellectual property rights in our website content, product images, logos and other materials. Do not reproduce protected content without permission from the rights holder. Third-party websites, payment providers and services may have their own terms and privacy practices. Review those terms when you use those services.
10. Website information and service interruptions
We aim to keep product and website information accurate. If you notice an error, contact us. Website access may occasionally be interrupted for maintenance or reasons outside our control. Nothing in these terms removes rights or remedies that cannot lawfully be excluded, including rights relating to faulty or misdescribed products.
11. Changes to these terms
We may update these terms by publishing a revised version with a new date. Updated terms apply to future orders and do not retrospectively reduce your rights for orders already placed.
12. Questions and disputes
For questions about these terms or an order, use our Contact form at https://xueez3-sm.myshopify.com/pages/contact. Include your order number if applicable. We will review your concern and coordinate with the supplier where needed. These terms do not restrict your access to remedies available under applicable law.